Based in Nairobi, Kenya | Supporting businesses across the USA, UK, Australia & Canada
WordPress Virtual Assistant
Small website updates shouldn't take weeks. Our website and technical support assistants handle content changes, page updates, plugin housekeeping and everyday tool administration in WordPress, Shopify and the platforms you use.
Service overview
Your website is often the first place a customer meets your business, yet keeping it current is surprisingly hard. A new service needs a page, a team member leaves, prices change, a form stops sending emails. Developers are expensive for small jobs, and doing it yourself means learning tools you only touch occasionally.
A website and technical support assistant handles these everyday updates quickly and carefully. They build and update pages using your theme or page builder, keep plugins and content tidy, check forms and links, and look after the admin side of your other software tools.
Our focus is non-developer technical support. For custom code, complex integrations or security incidents, we'll tell you when a developer is needed and can help coordinate with them.
What we handle
Who it's for
Sites that need regular updates without a developer retainer.
Frequent content changes for promotions and new products.
White-label help with routine website updates for clients.
Someone to manage users, settings and integrations.
Business benefits
Small changes done in days, not weeks.
Regular checks keep forms, links and plugins in order.
Save specialist time for genuinely technical work.
Accurate, up-to-date content for every visitor.
Example workflows
Commonly used software
Your assistant works in the systems your business already uses. Tool familiarity varies by assistant, so we confirm the right fit for your stack during matching.
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How Bravura VA supports the workflow
We'll review your site and tools, agree what your assistant can change independently and what needs approval, and make sure backups are in place before any maintenance work. Access is set up through individual user accounts with appropriate roles.
Requests are tracked on a shared board with clear status updates. For larger or riskier changes, your assistant will propose the approach and wait for your go-ahead.
Human oversight & AI
AI tools can suggest code snippets or generate page content, but website changes carry real risk: a broken checkout or a deleted page costs money. Your assistant uses tools carefully, tests changes, follows a backup-first approach and knows when a problem needs a developer rather than a quick fix.
How we use AI responsiblyHow it works
Book a free consultation or send an enquiry, and tell us which tasks are taking up your time.
We talk through your tools, processes, priorities, communication preferences and the working-hour overlap you need.
You receive a clear written proposal covering tasks, availability, hours and price, with no obligation.
We set up secure access, document your first processes and you start handing work over, with regular check-ins.
Pricing
The cost of wordpress virtual assistant depends on hours, complexity and the working-hour overlap you need. Tell us about your workload and we'll send a clear written quote in US dollars, pounds, Australian or Canadian dollars.
Where we support
Popular with: Marketing Agencies
FAQ
Our service focuses on updating and maintaining existing sites. For a new custom website, a web design agency or developer is usually the right choice.
Security incidents need a specialist. Your assistant can help coordinate with your host or developer, but we don't provide incident response.
Your assistant can handle on-page SEO housekeeping such as titles, descriptions, alt text and internal links. Strategic SEO is a separate specialist discipline.
Usually an editor or administrator account depending on tasks. We'll recommend the lowest level of access that works.
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Read More: What Does a Virtual Assistant Do? A Practical Guide for Business OwnersReady when you are
Tell us what is taking up your time. We'll help you explore a practical virtual assistant arrangement for your business.
Ready to get started?
Tell us what is taking up your time. We'll help you explore a practical support solution.
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