Virtual assistants for home services
Stop Losing Jobs to Missed Calls and Slow Quotes.
When you're on a job, you can't answer the phone, and the next customer calls someone else. Home service virtual assistants answer calls, book jobs, follow up quotes and keep your schedule full.
The reality
Why Home Services Teams Get Stretched
Home service businesses (plumbers, electricians, HVAC technicians, cleaners, landscapers and handymen) live and die by responsiveness. Customers with a problem usually call several companies and book whoever responds first. Yet the people doing the work are often the ones expected to answer.
A remote assistant gives your business a responsive front office. They answer calls and messages, book jobs into your field service software, send quotes and reminders, follow up and ask happy customers for reviews.
Missed calls
Calls go unanswered while you're working.
Quote follow-up
Sent quotes are never chased.
Scheduling chaos
Juggling jobs, technicians and customer availability.
Online reputation
Few reviews despite many happy customers.
Tasks to delegate
What Home Services Businesses Commonly Hand Over
- Answering calls and messages
- Booking jobs into your schedule
- Sending quotes from your templates
- Following up on open quotes
- Appointment reminders
- Rescheduling and cancellations
- Invoice sending and payment reminders
- Review requests after completed jobs
- Responding to online reviews
- Updating your Google Business Profile
Relevant services
Virtual Assistant Services for Home Services
Virtual Receptionist
Professional call handling, message taking and appointment booking so no enquiry slips through.
Learn moreCustomer Support
Email, chat and phone support that answers customers clearly and escalates the right issues.
Learn moreSales Support
CRM updates, follow-ups, appointment setting and pipeline admin that free your sellers to sell.
Learn moreAdministrative Support
Email, scheduling, documents, spreadsheets and the daily admin that keeps a business running.
Learn moreSocial Media Management
Content calendars, scheduling, community replies and reporting for your social channels.
Learn moreExample workflow
From missed call to booked job
- 1A homeowner calls while you're on a job
- 2Your assistant answers, captures the problem and address
- 3Books the visit into your field service software
- 4Sends a confirmation text and reminder the day before
Illustrative example. Your workflow is designed around your processes and tools.
Relevant software
- Jobber
- Housecall Pro
- ServiceTitan
- Workiz
- Google Business Profile
- RingCentral
- Google Voice
- QuickBooks Online
- Square
- WhatsApp Business
Tool familiarity is confirmed during matching. Trademarks belong to their owners.
More booked jobs
Every call answered and followed up.
Higher quote conversion
Timely follow-up on every estimate.
Organized schedule
Jobs booked cleanly into your system.
Better reviews
Consistent review requests.
FAQ
Home Services FAQs
Yes, using an agreed greeting and call script.
We agree an escalation process. We don't promise 24/7 coverage by default, so let us know your emergency call needs.
Yes, with a user account you set up.
Explore more
Other Industries We Support
Ready to get started?
Let's Get Some Work Off Your Plate.
Tell us what is taking up your time. We'll help you explore a practical support solution.
- Phone / WhatsApp+254 714 089 042
- Emailva@bravura.co.ke
- HeadquartersNairobi, Kenya
Tell Us About Your Home Services Business
Share a few details and we'll reply by email to arrange next steps.